[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||3px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Right of return” _builder_version=”4.27.4″ _module_preset=”default” title_text_align=”center” title_font_size=”50px” title_font_size_tablet=”50px” title_font_size_phone=”40px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”50%” width_tablet=”50%” width_phone=”90%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||||true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Returns” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Lato|700|||||||” title_font_size=”15px” custom_margin=”||0px|||” custom_padding=”5px|||||” hover_enabled=”0″ global_colors_info=”{}” title_level=”h2″ sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato||||||||” global_colors_info=”{}”]<\/p>\n
Since drumsticks are consumable items, they cannot be returned.<\/p>\n
If there is a problem with your order (damaged, not received), please send us an email to clement@vikory.com (with a photo of the damaged package).<\/p>\n
Please note: If your package is damaged, refusing it upon delivery is the best solution. We cannot offer a full refund if the package was not refused.<\/p>\n
[\/et_pb_text][et_pb_heading title=”Refunds (if applicable)” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Lato|700|||||||” title_font_size=”15px” custom_margin=”||0px|||” custom_padding=”5px|||||” hover_enabled=”0″ global_colors_info=”{}” title_level=”h2″ sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato||||||||” global_colors_info=”{}”]<\/p>\n
Once we receive your request and image via email, we will do our best to notify you as soon as possible about the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.<\/p>\n
[\/et_pb_text][et_pb_heading title=”Delayed or missing refunds (if applicable)” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Lato|700|||||||” title_font_size=”15px” custom_margin=”||0px|||” custom_padding=”5px|||||” hover_enabled=”0″ global_colors_info=”{}” title_level=”h2″ sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato||||||||” global_colors_info=”{}”]<\/p>\n
If you haven’t received a refund yet, please check your bank account first.<\/p>\n
Then contact your credit card company. It may take some time for your refund to be officially posted.<\/p>\n
Then contact your bank. It often takes some time for a refund to be processed.<\/p>\n
If you still haven’t received your refund, please contact us at clement@vikory.com.<\/p>\n
[\/et_pb_text][et_pb_heading title=”Exchanges (if applicable)” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Lato|700|||||||” title_font_size=”15px” custom_margin=”||0px|||” custom_padding=”5px|||||” hover_enabled=”0″ global_colors_info=”{}” title_level=”h2″ sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato||||||||” global_colors_info=”{}”]<\/p>\n
Wir ersetzen Artikel nur, wenn sie defekt oder besch\u00e4digt sind. Wenn Sie den Artikel gegen denselben umtauschen m\u00f6chten, senden Sie uns bitte eine E-Mail an clement@vikory.com mit einem Foto des Artikels im Paket.<\/p>\n
[\/et_pb_text][et_pb_heading title=”Shipment” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Lato|700|||||||” title_font_size=”15px” custom_margin=”||0px|||” custom_padding=”5px|||||” hover_enabled=”0″ global_colors_info=”{}” title_level=”h2″ sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato||||||||” global_colors_info=”{}”]<\/p>\n
To return your product, please send it to: 40 rue du chemin vert, 75011 Paris, France<\/p>\n
You are responsible for the return shipping costs. Shipping costs are non-refundable.<\/p>\n
The delivery time for your exchanged product may vary depending on your location.<\/p>\n
For packages valued over $75, please consider using a trackable shipping service or shipping insurance. We do not guarantee the receipt of your return shipment.<\/p>\n
[\/et_pb_text][et_pb_heading _builder_version=”4.27.4″ _module_preset=”default” title_font_size=”23px” custom_margin=”||-1px|||” hover_enabled=”0″ global_colors_info=”{}” title_level=”h2″ sticky_enabled=”0″][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#e1e1e1″ custom_padding=”8px||4px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”19px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Exceptional baguettes.” image=”https:\/\/vikory.com\/wp-content\/uploads\/2025\/04\/drumstick_bee389bf-5baa-4e12-a10d-32c455bf1e66_x50@2x.png” image_icon_width=”44%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Quicksand|700|||||||” header_font_size=”17px” body_font=”Lato|–et_global_heading_font_weight|||||||” body_text_color=”#535252″ image_icon_custom_margin=”||0px||false|false” image_icon_custom_padding=”||0px||false|false” text_orientation=”center” global_colors_info=”{}”]<\/p>\n
Every baguette<\/strong> that leaves our workshops<\/strong> is inspected to guarantee a unique experience.<\/strong><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Quality wood.” image=”https:\/\/vikory.com\/wp-content\/uploads\/2025\/04\/favorite_x50@2x.png” image_icon_width=”44%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Quicksand|700|||||||” header_font_size=”17px” body_font=”Lato|–et_global_heading_font_weight|||||||” body_text_color=”#535252″ image_icon_custom_margin=”||0px||false|false” image_icon_custom_padding=”||0px||false|false” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Our chopsticks<\/strong> are made of hickory, an American white hickory<\/strong> wood that is both flexible and hard<\/strong>.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Free Shipping.” image=”https:\/\/vikory.com\/wp-content\/uploads\/2025\/04\/shipping-box_x50@2x.png” image_icon_width=”44%” _builder_version=”4.27.4″ _module_preset=”default” header_font=”Quicksand|700|||||||” header_font_size=”17px” body_font=”Lato|–et_global_heading_font_weight|||||||” body_text_color=”#535252″ image_icon_custom_margin=”||0px||false|false” image_icon_custom_padding=”||0px||false|false” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Free delivery<\/strong> on mainland France<\/strong> for all orders over \u20ac 60<\/strong>.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Since drumsticks are consumable items, they cannot be returned. If there is a problem with your order (damaged, not received), please send us an email to clement@vikory.com (with a photo of the damaged package). Please note: If your package is damaged, refusing it upon delivery is the best solution. We cannot offer a full refund […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":4894,"menu_order":52,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1846","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/pages\/1846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/comments?post=1846"}],"version-history":[{"count":5,"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/pages\/1846\/revisions"}],"predecessor-version":[{"id":14032,"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/pages\/1846\/revisions\/14032"}],"up":[{"embeddable":true,"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/pages\/4894"}],"wp:attachment":[{"href":"https:\/\/vikory.com\/en\/wp-json\/wp\/v2\/media?parent=1846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}